1. Introduction
This Privacy Policy explains how personal data is collected, used and protected when using the website https://claritex.nl/.
Personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR) and applicable European data protection laws.
2. Data Controller
VTD VALERIIA PLOTKA
Różana 28/84
20-538 Lublin
Poland
NIP: 9462715525
Email: contact.softglass@gmail.com
3. Personal Data Collected
When placing an order, the following data may be collected:

• full name
• delivery address
• email address
• phone number
• order details

Technical data may also be collected automatically:

• IP address
• browser type
• device type
• date and time of access

Payment details are not stored on our servers and are processed exclusively by certified payment providers.
4. Purpose and Legal Basis
Personal data is processed for:

• order processing and fulfillment
• payment processing
• delivery organization
• customer support
• compliance with legal obligations
• website analytics (with consent)
• marketing activities (with prior consent)

The legal basis is Article 6(1)(b) and Article 6(1)(a) of the GDPR.
5. Data Sharing
Personal data may be shared with:

• DPD (courier service)
• Stripe (card payments)
• PayPal (online payments)

Personal data is not sold or transferred to third parties unless required by law.
6. Cookies
The website uses technical, analytical and marketing cookies.
Non-essential cookies are activated only after user consent via the cookie banner.
Users may withdraw or modify consent at any time.
7. Analytics and Marketing Tools
The website uses:

• Google Analytics
• Google Tag Manager
• Meta Pixel

These tools may collect information about user behavior.
They are activated only after user consent.
8. Data Retention
Personal data is retained only as long as necessary for the purposes described above or as required by law.
9. Data Subject Rights
Under the GDPR, users have the right to:

• access
• rectification
• erasure
• restriction
• data portability
• lodge a complaint with the supervisory authority

Supervisory authority in the Netherlands:
Autoriteit Persoonsgegevens
https://autoriteitpersoonsgegevens.nl/
10. Security
Appropriate technical and organizational measures are implemented to protect personal data.
Data transmission is secured using SSL encryption.