Introduction
These Terms and Conditions govern the use of the website https://claritex.nl/ and the purchase of products offered through this online store.
By placing an order, the customer confirms that they have read, understood and agree to these Terms and Conditions.
1. Seller Information
VTD VALERIIA PLOTKA
Różana 28/84
20-538 Lublin
Poland
NIP: 9462715525
Email: contact.softglass@gmail.com
The company is registered in Poland and conducts cross-border e-commerce within the European Union.
2. Scope of the Agreement
These Terms apply to all orders placed via the website.
The essential characteristics of each product are described on the product page.
Product images are for illustrative purposes only and may slightly differ from the final product.
3. Conclusion of the Contract
The presentation of products on the website does not constitute a legally binding offer.
By completing the checkout process, the customer submits an offer to purchase.
The contract is concluded once the seller sends an order confirmation via email.
The seller reserves the right to refuse an order in case of obvious pricing errors, technical issues or product unavailability.
4. Custom-Made Products
Most products are manufactured based on the dimensions provided by the customer.
The customer is responsible for ensuring that all measurements and specifications are accurate.
The seller is not liable for errors resulting from incorrect information provided by the customer.
5. Prices
All prices are displayed in euros (EUR).
The total amount payable is clearly indicated before final order confirmation.
6. Liability
The seller guarantees that the products comply with applicable European regulations.
The seller is not liable for damage resulting from improper installation or misuse of the product.
7. Intellectual Property
All website content, including text and images, is protected by intellectual property rights.
Reproduction without prior written consent is prohibited.
8. Consumer Rights
Customers are entitled to rights under Dutch and European consumer protection laws.
Information regarding the right of withdrawal is available in a separate section of the website.
9. Dispute Resolution
The parties shall attempt to resolve disputes amicably.
Consumers may use the European Online Dispute Resolution (ODR) platform:
https://ec.europa.eu/consumers/odr/
10. Governing Law
These Terms and Conditions are governed by applicable European Union law concerning cross-border electronic commerce.
11. Final Provisions
If any provision is found invalid, the remaining provisions shall remain in force.
The seller reserves the right to update these Terms by publishing a revised version on the website.